D88尊龙

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D88尊龙焦化發電機組的服務特點介紹

來源:http://dgxcbw.com   發布于:2017-11-09

D88尊龙1、機組性能優良,技術先進,工作可靠,維護方便

1. The unit has excellent performance, advanced technology, reliable work and convenient maintenance

2、低油耗、低排放、低噪音

D88尊龙2, low fuel consumption, low emission, low noise

3、機組抗磨耐用、結構緊湊、操作方便

D88尊龙3. The unit is durable, compact and easy to operate

4、維護操作簡單,人少,備用期間保養容易

D88尊龙4, maintenance operation is simple, less people, easy maintenance during standby

5、該柴油發電機組采用旋轉式柴油、機油濾清器、干式空氣濾清器

5. The diesel generator set adopts rotary diesel oil, oil filter and dry air filter

6、調壓精度高,動態性能好,結構緊湊,使用壽命長

D88尊龙6. High precision, good dynamic performance, compact structure and long service life

保修服務承諾

Warranty service commitment

企業的發展,來自于先進的科學技術,嚴格的企業管理和良好的產品質量,我公司已通過了ISO9001:2008國際質量體系認證,其中售后服務也是很重要的一部分,我們始終堅信優秀的用戶服務也是企業成功的另一秘訣。

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The development of the enterprise, from the advanced science and technology, strict management and good product quality, our company has passed the ISO9001:2008 international quality system certification, which is also a very important part of the customer service service, we always believe that another secret of success is also excellent customer service enterprises.

D88尊龙一、服務宗旨:快速、果斷、高效、;

D88尊龙First, service tenet: fast, decisive and efficient,;

D88尊龙二、服務目標:用戶滿意是我們的終追求;

Two, service objectives: customer satisfaction is our ultimate pursuit;

Ⅰ、售前服務:

D88尊龙I, pre-sales service:

1、了解用戶的產品用途,為用戶提供發電機組的技術咨詢服務;

1, to understand the user's product use, to provide users with technical advisory services for generating units;

D88尊龙2、向用戶提供產品樣本、企業簡介、各相關檢測證書等資料。

2, to provide users with product samples, enterprise profiles, and other relevant inspection certificates and other information.

Ⅱ、售中服務

D88尊龙II. Service in sale

(一)檢驗

D88尊龙(I) inspection

產品在出廠前,公司進行下列內容的檢驗工作并向用戶有關技術人員提供有關產品制造、安裝、驗收標準和規范。(詳見技術部分說明文件中[.項目設計制造驗收標準])

D88尊龙Products before the factory, the company carried out the following inspection work, and to the user related technical personnel to provide the relevant product manufacturing, installation, acceptance standards and specifications. (see part of the technology acceptance standards of design and manufacture in the project file [.])

(二)安裝指導

(two) installation instruction

D88尊龙我公司委派具有專業調試經驗、技術精湛的技術人員到現場和用戶有關工程人員一起進行設備的調試和試運行工作或著電話指導。

D88尊龙Our company has appointed professional debugging experience, skilled technical personnel to the scene and the user related engineering personnel for equipment debugging and commissioning work, or telephone guidance.

Ⅲ、售后服務

D88尊龙After sale service

1、我公司產品質保期為產品交驗后壹年質保期內產品實行三包,免費代培操作及維修人員;對凡購買華旭公司產品的用戶實行終身維修制。保修期:不低于累計1000工作小時或12個月(以先到為準)。保修期自項目完成、驗收合格并交付使用之日算起。

The warranty period of 1, our products for the product inspection after one year warranty period, the implementation of three bags, free Daipei operation and maintenance personnel; on the purchase of Huaxu users of their products to implement lifelong maintenance system. Warranty period: not less than the cumulative 1000 working hours or 12 months (whichever comes first). The warranty period shall be counted from the date of completion, acceptance and delivery of the project.

2、用戶在使用過程中人為造成的設備損壞、我公司免費提供技術服務,積極幫助修復;在保修期內因設備自身發生損壞或出現故障,我公司在接通知1小時內響應,進行電話指導排除故障,如果仍然不能解除故障48小時內到達現場排除故障,不可抗拒的因素除外,對顧客質量問題的投訴,我們將嚴格遵循實事求是的原則,派專人負責到底,在快的時間內給顧客滿意的答復。

2, users in the use of man-made damage to the equipment, our company to provide free technical services, and actively help repair; damage or malfunction during the warranty period of equipment itself, our company in the notice to respond within 1 hours, telephone guide troubleshooting, if you still can not remove the fault arrived at the scene within 48 hours of troubleshooting, except the irresistible factors, the customer quality complaints, we will strictly follow the principle of seeking truth from facts, assign the responsibility in the end, in the fastest time to answer customer satisfaction.

3、常年供應原廠原價零配件;

D88尊龙3, the annual supply of the original price of spare parts;

D88尊龙4、設備出保后,公司提供技術支持。質保期滿機器發生故障,公司進行優惠收費。

4, after the equipment out of warranty, the company provides technical support. When the warranty expires, the machine breaks down and the company offers preferential charges.

D88尊龙5、我公司每年對用戶進行走訪了解產品的使用情況,幫助解決使用過程中可能遇到的各種情況,同時征求質量改進意見,以便更好的為用戶服務。

D88尊龙5, our company every year to visit the user to understand the use of products, help to solve the various problems may be encountered in the use of the process, while asking for quality improvement advice, in order to better serve the user.


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